Reference

Legal Terms For Your modal777 Account

Our legal page puts account terms, access rules, data use, cookies, and payment record handling in one place before you open your account.

Account termsCookie choicesDANA recordsQRIS receipts
modal777 Legal Terms For Your modal777 Account
CONTACT ROUTES

Three Legal Contact Paths

Legal questions should reach a team that can check account records rather than a general chat queue.

Live chat desk Use live chat between 09:00 and 23:00 WIB when you need a quick legal…
Legal email Send document or data requests to [email protected] from the email tied to your account.
Account request form Open Account > Help > Legal request after login when you want a traceable…
RECORD CARE

Six Ways We Handle Legal Records

Legal handling is practical: we keep the records needed to operate your account, answer lawful requests, and resolve payment or access questions.

Account identity

Your account record starts with the mobile number, password status, and wallet name you submit. If those details change, we may ask you to confirm control before updating legal records.

Payment references

DANA, OVO, GoPay, and QRIS entries are stored as transaction references linked to your wallet balance. We use them to trace funding, withdrawal checks, and payment questions from your account.

Cookie choices

Cookies help us keep your session active, remember language choices, and detect unusual access. You can clear browser cookies, but we may ask for another login check afterward.

Security logs

We record login time, device type, IP pattern, and password reset actions. These logs help us respond when you report account access you do not recognise.

Retention period

We keep account and payment records for as long as needed for legal, tax, dispute, and security purposes. When retention is no longer required, we reduce or remove stored data.

Change requests

To request a correction, email [email protected] or use Account > Help > Legal request. We may ask for a recent QRIS or GoPay reference to confirm account ownership.

Legal Questions Before You Join

These answers explain how our legal terms work before you open an account or send a wallet payment. They cover access, data, cookies, payment records, and how to contact us when something in your account file needs checking. If your question depends on your location, we apply the rule that access is available only where local law permits.

Your access depends on local law and is available only where local law permits. Before you join, read the account terms, confirm your mobile number is yours, and use wallet details that match your identity.

We keep payment references so your wallet balance, withdrawal checks, and account history can be traced. The record usually includes rail name, time, reference code, and account link, not your full wallet login.

Yes. Send a request through Account > Help > Legal request or email [email protected]. Tell us what should change, add your account ID, and be ready to confirm control of the account.

Cookies help connect your browser session with your login record, language choice, and security checks. If you clear them, you can still access the site, but we may ask for another login confirmation.

We may pause the transaction check and ask for more details. This helps us confirm whether a DANA, OVO, GoPay, or QRIS reference belongs to you before it affects the wallet record.

Use the legal request form after login or email us from your account email. Include the date range, game or payment area, and your registered mobile number so we can locate the file.

If you contact us after 23:00 WIB, your message is queued for the next support window. Email requests still receive a ticket record, and urgent account access concerns are checked first when the desk opens.