Reference

Privacy Policy for Your Account

Your account, wallet records, cookie choices, and lobby activity are covered in one Privacy Policy, from QRIS deposits to Dragon Tiger table history.

Account data useDANA record contextOVO wallet checksGoPay and QRIS logsCookie choices
Explore The Lobby Read FAQ
modal777 Privacy Policy for Your Account
CONTACT ROUTES

Three Ways to Reach Privacy Support

Privacy questions need a clear route, not a hidden form. We keep contact paths inside the account area and on modal777.

Live chat privacy queue Use live chat from 10:00 to 22:00 WIB for quick privacy questions about account…
Email request desk Send privacy requests to [email protected] when you need a written reply about data access…
Account centre path From your mobile browser, go to Profile, then Security, then Privacy request.
HANDLING RULES

Six Checks Behind Your Data

We handle privacy work through account verification, limited access, and written request logs. The aim is simple: collect what we need for account operation, payment matching, fraud checks, and support, then keep…

Account creation data

When you join, we collect the details needed to create your login, such as name, phone, email, password data, and device signals. We use them for account access, security checks, and support matching.

Wallet record matching

DANA, OVO, GoPay, QRIS, and bank transfer records are used to match deposits or withdrawals with your account. We check reference codes, time stamps, and wallet names before changing a balance record.

Cookie controls

Cookies help remember language, session status, and device preference. You can clear cookies in your browser settings, but doing that may sign you out and require another login check.

Game activity records

Game category activity, including Aviator, Mega Fishing, Bingo, and Dragon Tiger, may be logged with session time and account ID. We use this for account history, dispute checks, and technical fault tracing.

Retention choices

We keep data for as long as needed for account operation, payment records, security checks, and legal duties. After that, we delete, anonymise, or restrict access based on the record type.

Change requests

You can ask us to correct outdated details, access saved records, or request deletion where permitted. We verify ownership first, then reply through live chat or [email protected] with the next step.

Common Privacy Policy Questions

These answers focus on the Privacy Policy only: what we collect, how we use it, when we keep it, and how you can contact us. For faster handling, use the same email or phone tied to your account and mention any DANA, OVO, GoPay, or QRIS transaction involved.

We collect the details needed to run your account: name, phone, email, login credentials, device signals, and location region. We may also keep payment reference records for DANA, OVO, GoPay, QRIS, or bank transfer checks.

Payment records help us match deposits and withdrawals to the correct account. We use wallet name, reference code, payment rail, time stamp, and amount record, so support can check a transaction without asking for unrelated data.

Yes. Send a request through Profile, Security, Privacy request, or email [email protected]. We verify account ownership first, then share the account data we can provide under local law and operational rules.

Cookies keep your session active, remember display choices, and help us detect unusual logins. On Android Chrome, open Settings, Site settings, Cookies if you want to change browser cookie behaviour before signing in again.

We keep account and wallet data while it is needed for login access, payment matching, security checks, dispute handling, and legal duties. When a record is no longer needed, we delete it, restrict it, or anonymise it.

Only staff handling account security, payment checks, or privacy replies can access the request. We record the request path, verify ownership, and limit the data shown to what is needed for that case.

You can ask for deletion by email or through the account privacy path. We will verify you, check whether any payment, security, or legal record must be kept, then confirm what can be removed or restricted.

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